Starting a business / Registering a branch of a foreign company / Register a branch of a foreign company (Online)

Summary of the procedure

List of steps

List of steps (14)
1
Obtain name reservation Online procedure
2
Apply and pay for branch registration Online procedure
3
Obtain company registration documents Online procedure
4
Apply for director's PIN Online procedure
5
Apply for investor registration and request for PIN facilitation
6
Obtain endorsement letter
7
Obtain director's PIN
8
Apply for company PIN Online procedure
9
Obtain company PIN Online procedure
10
Apply for NSSF employer registration
11
Obtain NSSF certificate of registration
12
Apply for NHIF employer registration
13
Obtain NHIF employer's code code
14
Obtain business permit Online procedure
 

Where to go?

Government of Kenya eCitizen Portal (x 3)
1 2 3
Government of Kenya eCitizen Portal
iTax portal (x 3)
4 8 9
iTax portal
Kenya Investment Authority (x 3)
5 6 7
Kenya Investment Authority
National Social Security Fund - NSSF Headquarters (x 2)
10 11
National Social Security Fund - NSSF Headquarters
National Health Insurance Fund (x 2)
12 13
National Health Insurance Fund
Nairobi eServices Portal
14
Nairobi eServices Portal

What you will get

Name reservation letter
1
Name reservation letter
Certificate of compliance
3
Certificate of compliance
List of shareholders and directors- CR 12
3
List of shareholders and directors- CR 12
Company PIN Certificate
9
Company PIN Certificate
Certificate of registration with NSSF
11
Certificate of registration with NSSF
SHA employer's code
13
Business permit
14
Business permit

Required documents

Passport photo (x 2)
1 2
Passport photo
National Identity card (x 3)
1 2 14
National Identity card
Application for registration of a foreign company -FC2
2
Application for registration of a foreign company -FC2
Notice of place of business- Form FC4
2
Notice of place of business- Form FC4
Notice specifying opening hours of company -Form FC6
2
Notice specifying opening hours of company -Form FC6
List of directors
2
Certified certificate of incorporation
2
Certified certificate of incorporation
Certified Memorandum and articles of association
2
Certified Memorandum and articles of association
Passport (x 5)
2 4 5 7 8
Passport
KRA PIN certificate (x 3)
2 7 7
KRA PIN certificate
Cover letter
5
Cover letter
Investment application form
5
Investment application form
PIN acknowledgment receipt - non resident
5
PIN acknowledgment receipt - non resident
Certificate of compliance (x 4)
5 7 7 8
Certificate of compliance
Signed memorandum of a company with share capital-CR2
5
Signed memorandum of a company with share capital-CR2
Proof of investment
5
Proof of investment
PIN acknowledgment receipt - non resident
7
PIN acknowledgment receipt - non resident
Letter of appointment
7
Letter of appointment
Letter of introduction (x 2)
7 7
Letter of introduction
Proof of investment (x 2)
7 7
Proof of investment
Endorsement letter (x 2)
7 7
Endorsement letter
List of shareholders and directors - CR 12 (x 2)
7 7
List of shareholders and directors - CR 12
Work permit
7
Work permit
Acknowledgment receipt for alien registration
7
Entry pass stamp
7
Entry pass stamp
Latest Tax return
7
Latest Tax return
KRA PIN certificate (x 2)
8 14
KRA PIN certificate
PIN acknowledgment receipt
9
PIN acknowledgment receipt
NSSF employers registration form
10
NSSF employers registration form
Company PIN Certificate (x 2)
10 12
Company PIN Certificate
NHIF employers registration form
12
NHIF employers registration form
Certificate of incorporation (x 2)
12 14
Certificate of incorporation
Representatives
Agent's current practising certificate (x 2)
5 7
Agent's current  practising certificate
Letter of authority (x 2)
5 7
Letter of authority

How much?

Estimated cost of the procedure : KES  32,600
KES  25,000 (  For issuance of a work permit for mega professional service firm)
KES  6,800 (  For registration ofa branch of a foreign company)
KES  600 (  For list of directors and shareholders)
KES  100 (  For a single business name search)
KES  50 (  eCitizen convenience fee)
KES  50 (  eCitizen convenience fee)

How long ?

  min. max.
Total time (sum): 6d 15d
of which:
Waiting time in queue (sum): 45mn 1h. 30mn
Attention at counter: 1d 1/2 1d 1/2
Waiting time until next step (sum): 4d 1/2 13d

Legal justification?

Companies Act 2015  Companies Act 2015
Registration of business names act 2012  Registration of Business Names Act 2012
Legal Notice No.80 of 2003- Companies Act  Legal Notice No.80 of 2003 Companies Act (schedule of fees)
  ( Article III )
Income Tax Act  Income Tax Act
Investment promotion act 2004  Investment Promotion Act 2004
PIN requirements checklist  PIN requirements checklist
National Social Security Fund Act 2013  National Social Security Fund Act 2013
Legal Notice No.81 of 2014 NSSF Regulations  Legal Notice No.81 of 2014 NSSF Regulations
NSSF ACT Regulations 2014  Legal Notice 81 of 2014 - NSSF Regulations
National Hospital Insurance Fund Act  National Hospital Insurance Fund Act
Legal Notice No.14 of 2015-NHIF ACT  Legal Notice No.14 of 2015-NHIF ACT
Nairobi City County Finance Act  Nairobi City County Finance Act

Detailed steps

1
Obtain name reservation

Contact details

Entity in charge

Government of Kenya eCitizen Portal


Tel: +254 207 903 260
Email: support@ecitizen.go.ke
Website: https://www.ecitizen.go.ke/

Expected results

1. 01 - Payment invoice
Payment invoice
2. 01 - Name reservation letter
Name reservation letter

Requirements

1. 01 - Libre deuda de patente
Contact details
2. 01 - Libre deuda de patente
Passport photo (copy)
3. 01 - Libre deuda de patente
National Identity card (copy)
For Kenyan citizens.
or 01 - Libre deuda de patente
Passport (copy)
For non resident foreign nationals.
or 01 - Libre deuda de patente
Foreign national registration certificate- alien card (copy)
For foreigners residing in Kenya.

Cost KES 150

KES expand_more expand_less
  • KES Add Name Here
KES 100
For a single business name search
KES 50
eCitizen convenience fee
Payment methods: Mobile transfers

Time frame

Attention at counter: Min.   3h. - Max.   6h.

Legal justification

1. Companies Act 2015
Companies Act 2015
Section 19
2. Registration of Business Names Act 2012
Registration of Business Names Act 2012
Section 17
3. Legal Notice No.80 of 2003 Companies Act (schedule of fees)
Legal Notice No.80 of 2003 Companies Act (schedule of fees)

Additional information

Users can access the government services through the following accounts: 1. Ecitizen Kenyan Citizen account for Kenyan citizens. 2. Ecitizen Foreign Residents account for resident foreigners with an alien card. 3. eVisa Visitors account for non-resident foreigners without an alien card. 4. Ebusiness account for businesses already registered in Kenya. It is advisable to have 3 unique business names to ensure availability. The name is reserved for 30 days and can be extended to a maximum period of 60 days from the time of reservation.

Who certified this information ?

15/12/2015

Recourse: Business Registration Service

Entity in charge

Business Registration Service

17th Floor, 316 UpperHill Chambers, 2nd Ngong Avenue, Nairobi, Kenya P. O. Box 30404-00100, Nairobi 00100
Tel: +254 111 127 000
Email: eo@brs.go.ke
Website: https://brs.go.ke

Unit in charge

Customer care - Business Registration Service

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Agnes Gathoni

BRS/ KenInvest liaison officer
Tel: +254 730 104 200 / +254 111 127 000
Email: gathoni@invest.go.ke, eo@brs.go.ke
2
Apply and pay for branch registration

Costs

( ver detalles )

Timeframe ( ver detalles )

Espera hasta paso siguiente

KES 7450
0 mn  -  0 mn
 -  3 days

Contact details

Entity in charge

Government of Kenya eCitizen Portal


Tel: +254 207 903 260
Email: support@ecitizen.go.ke
Website: https://www.ecitizen.go.ke/

Expected results

1. 01 - Receipt of payment
Receipt of payment
2. 01 - Application for registration of a foreign company -FC2
Application for registration of a foreign company -FC2
3. 01 - Notice of place of business- Form FC4
Notice of place of business- Form FC4
4. 01 - Notice specifying opening hours of company -Form FC6
Notice specifying opening hours of company -Form FC6

Requirements

1. 01 - Libre deuda de patente
Application for registration of a foreign company -FC2 (copy)
2. 01 - Libre deuda de patente
Notice of place of business- Form FC4 (copy)
3. 01 - Libre deuda de patente
Notice specifying opening hours of company -Form FC6 (copy)
4.
List of directors (copy)
5. 01 - Libre deuda de patente
Certified certificate of incorporation (copy)
Duly certified by a notary public from county of origin
6. 01 - Libre deuda de patente
Certified Memorandum and articles of association (copy)
Duly certified by a notary public from county of origin
7. 01 - Libre deuda de patente
Passport (copy)
For each foreign director and the local representative if foreign
8. 01 - Libre deuda de patente
Passport photo (copy)
For each foreign director and the authorized local representative
For local representative if Kenyan
1. 01 - Libre deuda de patente
KRA PIN certificate (copy)
2. 01 - Libre deuda de patente
National Identity card (copy)

Cost KES 7,450

KES expand_more expand_less
  • KES Add Name Here
KES 6,800
For registration ofa branch of a foreign company
KES 600
For list of directors and shareholders
KES 50
eCitizen convenience fee
Payment methods: Mobile money
Registration of certified copy of the charter/memorandum and articles of association or constitution of the company costs KES 6000.00 while registration of any other document is KES 200.00

Time frame

Attention at counter: Min.   15mn - Max.   30mn
Waiting time until next step: Max.   3 days

Legal justification

1. Companies Act 2015
Companies Act 2015
Section 975
2. Legal Notice No.80 of 2003 Companies Act (schedule of fees)
Legal Notice No.80 of 2003 Companies Act (schedule of fees)
Article III

Additional information

The applicant is supposed to print, sign the FC2, FC4, FC6 forms, scan and upload back into ecitizen portal.

Recourse: Business Registration Service

Entity in charge

Business Registration Service

17th Floor, 316 UpperHill Chambers, 2nd Ngong Avenue, Nairobi, Kenya P. O. Box 30404-00100, Nairobi 00100
Tel: +254 111 127 000
Email: eo@brs.go.ke
Website: https://brs.go.ke

Unit in charge

Customer care - Business Registration Service

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Agnes Gathoni

BRS/ KenInvest liaison officer
Tel: +254 730 104 200 / +254 111 127 000
Email: gathoni@invest.go.ke, eo@brs.go.ke
3
Obtain company registration documents

Contact details

Entity in charge

Government of Kenya eCitizen Portal


Tel: +254 207 903 260
Email: support@ecitizen.go.ke
Website: https://www.ecitizen.go.ke/

Expected results

1. 01 - Certificate of compliance
Certificate of compliance
2. 01 - List of shareholders and directors- CR 12
List of shareholders and directors- CR 12

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Companies Act 2015
Companies Act 2015
Section 975

Recourse: Business Registration Service

Entity in charge

Business Registration Service

17th Floor, 316 UpperHill Chambers, 2nd Ngong Avenue, Nairobi, Kenya P. O. Box 30404-00100, Nairobi 00100
Tel: +254 111 127 000
Email: eo@brs.go.ke
Website: https://brs.go.ke

Unit in charge

Customer care - Business Registration Service

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Agnes Gathoni

BRS/ KenInvest liaison officer
Tel: +254 730 104 200 / +254 111 127 000
Email: gathoni@invest.go.ke, eo@brs.go.ke
4
Apply for director's PIN

Contact details

Entity in charge

iTax portal


Tel: +254 711 099 999 / +254 204 999 999
Email: callcentre@kra.go.ke
Website: https://itax.kra.go.ke/KRA-Portal/

Expected results

1. 01 - PIN acknowledgment receipt - non resident
PIN acknowledgment receipt - non resident
2. 01 - Email notification
Email notification

Requirements

1. 01 - Libre deuda de patente
Passport (copy)
2. 01 - Libre deuda de patente
Contact details

Time frame

Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Income Tax Act
Income Tax Act
Sections 3, 132

Recourse: National Itax support centre

Entity in charge

National Itax support centre

Railway Club Processional road, P.O.BOX 48240 -, Nairobi 00100
Tel: +254 204 999 999 / +254 711 099 999
Email: callcentre@kra.go.ke
Website: www.kra.go.ke

Unit in charge

National ITax support department

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Joash Kamollo

i Tax manager
Tel: +254 722 486 978
Email: joash.kamollo@kra.go.ke
5
Apply for investor registration and request for PIN facilitation

Timeframe ( ver detalles )

Espera hasta paso siguiente

0 mn  -  0 mn
1 day  -  2 days

Contact details

Entity in charge

Kenya Investment Authority

UAP Old Mutual Towers, Upper Hill, 14th and 15th floor P. O BOX 55704, Nairobi 00200
Tel: +254 730 104 200 / +254 730 104 210
Email: info@investkenya.go.ke
Website: www.investkenya.go.ke
Directions: Google maps

Unit in charge

FKE office

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Rogers Amisi

Manager investor services
Tel: +254 730 104 200 / +254 720 878 765
Email: amisi@invest.go.ke

Expected results

1. 01 - Acknowledgment letter
Acknowledgment letter
2. 01 - Appointment
Appointment

Requirements

For individual investor
1. 01 - Libre deuda de patente
Cover letter (original)
It should be addressed to the Managing Director Kenya Investment Authority requesting for investor registration and foreign taxpayer pin facilitation.
2. Investment application form
Investment application form (original)
3. 01 - Libre deuda de patente
PIN acknowledgment receipt - non resident (original)
4. 01 - Libre deuda de patente
Certificate of compliance (copy)
For branches of foreign companies.
5. 01 - Libre deuda de patente
Signed memorandum of a company with share capital-CR2 (copy)
6. 01 - Libre deuda de patente
Proof of investment (copy)
Proof of investment can be in form of a bank statement (Whether from a local bank or a foreign bank), Equipment and assets on site or inform of an Import declaration forms /receipts showing that the investor has already bought equipment /assets worth that amount or any other evidence that the amount to be invested is 100,000 USD.
7. 01 - Libre deuda de patente
Passport (copy)
Displaying the current visa page.
In addition for representatives
1. 01 - Libre deuda de patente
Agent's current practising certificate (copy)
The agent can either be an advocate or an auditor.
2. 01 - Libre deuda de patente
Letter of authority (copy)
For the designated representative of the branch - signed by the CEO or similar of the foreign company.

Time frame

Attention at counter: Min.   10mn - Max.   20mn
Waiting time until next step: Min.   1 day - Max.   2 days

Legal justification

1. Investment Promotion Act 2004
Investment Promotion Act 2004
Sections 3, 4, 15

Recourse: Kenya Investment Authority

Entity in charge

Kenya Investment Authority

UAP Old Mutual Towers, Upper Hill, 14th and 15th floor P. O BOX 55704, Nairobi 00200
Tel: +254 730 104 200 / +254 730 104 210
Email: info@investkenya.go.ke
Website: www.investkenya.go.ke
Directions: Google maps

Unit in charge

Investor Services Department - General manager's office

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Guracha Adi

General Manager Investor Services
Tel: +254 722 324 360 / +254 730 104 908
Email: guracha.bidu@investkenya.go.ke
6
Obtain endorsement letter

Contact details

Entity in charge

Kenya Investment Authority

UAP Old Mutual Towers, Upper Hill, 14th and 15th floor P. O BOX 55704, Nairobi 00200
Tel: +254 730 104 200 / +254 730 104 210
Email: info@investkenya.go.ke
Website: www.investkenya.go.ke
Directions: Google maps

Unit in charge

Investor services manager's office

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Rogers Amisi

Manager investor services
Tel: +254 730 104 200 / +254 720 878 765
Email: amisi@invest.go.ke

Expected results

1. 01 - Endorsement letter
Endorsement letter

Time frame

Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Investment Promotion Act 2004
Investment Promotion Act 2004
Section 15

Recourse: Kenya Investment Authority

Entity in charge

Kenya Investment Authority

UAP Old Mutual Towers, Upper Hill, 14th and 15th floor P. O BOX 55704, Nairobi 00200
Tel: +254 730 104 200 / +254 730 104 210
Email: info@investkenya.go.ke
Website: www.investkenya.go.ke
Directions: Google maps

Unit in charge

Investor Services Department - General manager's office

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Guracha Adi

General Manager Investor Services
Tel: +254 722 324 360 / +254 730 104 908
Email: guracha.bidu@investkenya.go.ke
7
Obtain director's PIN

Contact details

Entity in charge

Kenya Investment Authority

UAP Old Mutual Towers, Upper Hill, 14th and 15th floor P. O BOX 55704, Nairobi 00200
Tel: +254 730 104 200 / +254 730 104 210
Email: info@investkenya.go.ke
Website: www.investkenya.go.ke
Directions: Google maps

Unit in charge

Kenya Revenue Authority desk

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: closed
Sun: closed

Expected results

1. 01 - KRA PIN certificate
KRA PIN certificate

Requirements

For all applicants
1. 01 - Libre deuda de patente
PIN acknowledgment receipt - non resident (copy)
2. 01 - Libre deuda de patente
Passport (copy)
For non-citizen investor residing in Kenya
1. 01 - Libre deuda de patente
Letter of appointment (copy)
Written by the applicant appointing a tax representative
2. 01 - Libre deuda de patente
Letter of introduction (copy)
For a tax representative.
3. 01 - Libre deuda de patente
Proof of investment (original)
This may be in the form of project proposal, endorsement letter from Keninvest or last tax return from country of origin.
4. 01 - Libre deuda de patente
Certificate of compliance (copy)
For branches of foreign companies
5. 01 - Libre deuda de patente
Endorsement letter (copy)
From Kenya Investment authority
6. 01 - Libre deuda de patente
List of shareholders and directors - CR 12 (copy)
7. 01 - Libre deuda de patente
Work permit (copy)
Should also be endorsed on investors passport
8.
Acknowledgment receipt for alien registration (original)
9. 01 - Libre deuda de patente
KRA PIN certificate (copy)
For a tax representative
For non-citizen investor residing outside Kenya
1. 01 - Libre deuda de patente
Letter of introduction (original)
From a local agent
2. 01 - Libre deuda de patente
Proof of investment (copy)
This may be in the form of project proposal.
3. 01 - Libre deuda de patente
Certificate of compliance (copy)
For branches of foreign companies.
4. 01 - Libre deuda de patente
List of shareholders and directors - CR 12 (copy)
5. 01 - Libre deuda de patente
Endorsement letter (copy)
From Kenya Investment Authority
6. 01 - Libre deuda de patente
KRA PIN certificate (an authentic copy)
Of the tax agent
7. 01 - Libre deuda de patente
Entry pass stamp (copy)
Must be at least 3 latest entry stamps
8. 01 - Libre deuda de patente
Latest Tax return (copy)
For the applicant from country of origin.
In addition for representatives
1. 01 - Libre deuda de patente
Letter of authority (copy)
For the designated representative of the company - signed by the CEO or similar of the for the company.
2. 01 - Libre deuda de patente
Agent's current practising certificate
The agent can either be an advocate or an auditor.

Time frame

Waiting time in queue: Min.   10mn - Max.  20mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Income Tax Act
Income Tax Act
Section tion132
2. PIN requirements checklist
PIN requirements checklist

Additional information

In the absence of the individual investor the representative should present certified documents. Only advocates and certified public accountants are allowed to certify the PIN application documents.

Recourse: Kenya Investment Authority

Entity in charge

Kenya Investment Authority

UAP Old Mutual Towers, Upper Hill, 14th and 15th floor P. O BOX 55704, Nairobi 00200
Tel: +254 730 104 200 / +254 730 104 210
Email: info@investkenya.go.ke
Website: www.investkenya.go.ke
Directions: Google maps

Unit in charge

Investor Services Department - General manager's office

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Guracha Adi

General Manager Investor Services
Tel: +254 722 324 360 / +254 730 104 908
Email: guracha.bidu@investkenya.go.ke
8
Apply for company PIN

Timeframe ( ver detalles )

Espera hasta paso siguiente

0 mn  -  0 mn
2 days  -  5 days

Contact details

Entity in charge

iTax portal


Tel: +254 711 099 999 / +254 204 999 999
Email: callcentre@kra.go.ke
Website: https://itax.kra.go.ke/KRA-Portal/

Expected results

1. 01 - PIN acknowledgment receipt
PIN acknowledgment receipt
2. 01 - Email notification
Email notification

Requirements

1. 01 - Libre deuda de patente
KRA PIN certificate
For at least two directors
2. 01 - Libre deuda de patente
Certificate of compliance (copy)
3. 01 - Libre deuda de patente
Contact details
4. 01 - Libre deuda de patente
Passport

Time frame

Attention at counter: Min.   5mn - Max.   15mn
Waiting time until next step: Min.   2 days - Max.   5 days

Legal justification

1. Income Tax Act
Income Tax Act
Sections 4, 132

Additional information

At least two directors must be on iTax for the application to be successful.

Recourse: National Itax support centre

Entity in charge

National Itax support centre

Railway Club Processional road, P.O.BOX 48240 -, Nairobi 00100
Tel: +254 204 999 999 / +254 711 099 999
Email: callcentre@kra.go.ke
Website: www.kra.go.ke

Unit in charge

National ITax support department

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Joash Kamollo

i Tax manager
Tel: +254 722 486 978
Email: joash.kamollo@kra.go.ke
9
Obtain company PIN

Contact details

Entity in charge

iTax portal


Tel: +254 711 099 999 / +254 204 999 999
Email: callcentre@kra.go.ke
Website: https://itax.kra.go.ke/KRA-Portal/

Expected results

1. 01 - Company PIN Certificate
Company PIN Certificate

Requirements

1. 01 - Libre deuda de patente
PIN acknowledgment receipt (copy)

Time frame

Waiting time in queue: Min.   10mn - Max.  20mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Income Tax Act
Income Tax Act
Sections 4, 132

Recourse: National Itax support centre

Entity in charge

National Itax support centre

Railway Club Processional road, P.O.BOX 48240 -, Nairobi 00100
Tel: +254 204 999 999 / +254 711 099 999
Email: callcentre@kra.go.ke
Website: www.kra.go.ke

Unit in charge

National ITax support department

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Joash Kamollo

i Tax manager
Tel: +254 722 486 978
Email: joash.kamollo@kra.go.ke
10
Apply for NSSF employer registration

Timeframe ( ver detalles )

Espera hasta paso siguiente

10 mn  -  20 mn
0.5 day  -  1 day

Contact details

Entity in charge

National Social Security Fund - NSSF Headquarters

P.O Box 30599 Ngong Road, Nairobi 00100
Tel: +254 722 204 192, +254 734 699 926, / 080 022 127 44- toll free number
Tel. 1: 020 272 7882, 272 2013 272 2013
Email: info@nssfkenya.co.ke
Website: www.nssf.or.ke, https://twitter.com/NSSF_ke
Directions: Google maps

Unit in charge

NSSF employer registration desk

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Rosemary Kamau

Registration officer - NSSF Hill Branch
Tel: +254 731 777 672 / +254 720 715 993
Email: kamau.r@nssfkenya.co.ke

Requirements

1. NSSF employers registration form
NSSF employers registration form (3 original )
2. 01 - Libre deuda de patente
Company PIN Certificate (copy)
or 01 - Libre deuda de patente
Certificate of compliance (copy)
or 01 - Libre deuda de patente
Business permit (3 copies)

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Min.   5mn - Max.   10mn
Waiting time until next step: Min.   0.5 day - Max.   1 day

Legal justification

1. National Social Security Fund Act 2013
National Social Security Fund Act 2013
Section 19
2. Legal Notice No.81 of 2014 NSSF Regulations
Legal Notice No.81 of 2014 NSSF Regulations
Sections 2, 5, 6, 7, 8

Additional information

One can apply for social security registration at the various Huduma centers in the country or at any NSSF branch country wide

Recourse: National Social Security Fund - NSSF Headquarters

Entity in charge

National Social Security Fund - NSSF Headquarters

P.O Box 30599 Ngong Road, Nairobi 00100
Tel: +254 722 204 192, +254 734 699 926, / 080 022 127 44- toll free number
Tel. 1: 020 272 7882, 272 2013 272 2013
Email: info@nssfkenya.co.ke
Website: www.nssf.or.ke, https://twitter.com/NSSF_ke
Directions: Google maps

Unit in charge

Branch managers office - NSSF

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Nancy Roktok

Branch manager
Tel: +254 737 090 169
Email: roktok.n@nssf.co.ke
11
Obtain NSSF certificate of registration

Contact details

Entity in charge

National Social Security Fund - NSSF Headquarters

P.O Box 30599 Ngong Road, Nairobi 00100
Tel: +254 722 204 192, +254 734 699 926, / 080 022 127 44- toll free number
Tel. 1: 020 272 7882, 272 2013 272 2013
Email: info@nssfkenya.co.ke
Website: www.nssf.or.ke, https://twitter.com/NSSF_ke
Directions: Google maps

Unit in charge

NSSF employer registration desk

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Rosemary Kamau

Registration officer - NSSF Hill Branch
Tel: +254 731 777 672 / +254 720 715 993
Email: kamau.r@nssfkenya.co.ke

Expected results

1. 01 - Certificate of registration with NSSF
Certificate of registration with NSSF
2. 01 - Notification of employer registration
Notification of employer registration

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. National Social Security Fund Act 2013
National Social Security Fund Act 2013
Section 19
2. Legal Notice No.81 of 2014 NSSF Regulations
Legal Notice No.81 of 2014 NSSF Regulations
Sections 2, 5, 6, 7, 13, 16
3. Legal Notice 81 of 2014 - NSSF Regulations
Legal Notice 81 of 2014 - NSSF Regulations
Sections 4, 5, 6, 8, 10, 13, 14, 17, 19

Recourse: National Social Security Fund - NSSF Headquarters

Entity in charge

National Social Security Fund - NSSF Headquarters

P.O Box 30599 Ngong Road, Nairobi 00100
Tel: +254 722 204 192, +254 734 699 926, / 080 022 127 44- toll free number
Tel. 1: 020 272 7882, 272 2013 272 2013
Email: info@nssfkenya.co.ke
Website: www.nssf.or.ke, https://twitter.com/NSSF_ke
Directions: Google maps

Unit in charge

Branch managers office - NSSF

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Nancy Roktok

Branch manager
Tel: +254 737 090 169
Email: roktok.n@nssf.co.ke
12
Apply for NHIF employer registration

Timeframe ( ver detalles )

Espera hasta paso siguiente

5h 5 mn  -  20 mn
1 day  -  2 days

Contact details

Entity in charge

National Health Insurance Fund

30443, Nairobi 00100
Tel: +254 202 731 252 / +254 202 731 254
Email: customercare@nhif.or.ke, complaints@nhif.or.ke
Website: https://www.nhif.or.ke/
Directions: Google maps

Unit in charge

Registration department

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Brian M. Mugambi

Registration officer
Tel: +254 202 723 255 / +254 202 723 256
Email: brianm@nhif.or.ke

Expected results

1. Appointment
Appointment

Requirements

1. NHIF employers registration form
NHIF employers registration form (3 original )
2. 01 - Libre deuda de patente
Company PIN Certificate (copy)
3. 01 - Libre deuda de patente
Certificate of incorporation (copy)
For local companies
or 01 - Libre deuda de patente
Certificate of compliance (copy)
For branches of foreign companies

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Min.   5h. - Max.   10mn
Waiting time until next step: Min.   1 day - Max.   2 days

Legal justification

1. National Hospital Insurance Fund Act
National Hospital Insurance Fund Act
Section 16
2. Legal Notice No.14 of 2015-NHIF ACT
Legal Notice No.14 of 2015-NHIF ACT

Additional information

One can apply for national hospital employer registration at any NHIF branch in the country.

Recourse: National Health Insurance Fund

Entity in charge

National Health Insurance Fund

30443, Nairobi 00100
Tel: +254 202 731 252 / +254 202 731 254
Email: customercare@nhif.or.ke, complaints@nhif.or.ke
Website: https://www.nhif.or.ke/
Directions: Google maps

Unit in charge

Deputy branch manager's desk

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Nick M. Tsuma

Deputy branch manager
Tel: +254 202 723 297 / +254 202 723 255
Email: ntsuma@nhif.or.ke
13
Obtain NHIF employer's code code

Contact details

Entity in charge

National Health Insurance Fund

30443, Nairobi 00100
Tel: +254 202 731 252 / +254 202 731 254
Email: customercare@nhif.or.ke, complaints@nhif.or.ke
Website: https://www.nhif.or.ke/
Directions: Google maps

Unit in charge

Registration department

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Brian M. Mugambi

Registration officer
Tel: +254 202 723 255 / +254 202 723 256
Email: brianm@nhif.or.ke

Expected results

1. SHA employer's code
SHA employer's code

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. National Hospital Insurance Fund Act
National Hospital Insurance Fund Act
Section 16
2. Legal Notice No.14 of 2015-NHIF ACT
Legal Notice No.14 of 2015-NHIF ACT

Recourse: National Health Insurance Fund

Entity in charge

National Health Insurance Fund

30443, Nairobi 00100
Tel: +254 202 731 252 / +254 202 731 254
Email: customercare@nhif.or.ke, complaints@nhif.or.ke
Website: https://www.nhif.or.ke/
Directions: Google maps

Unit in charge

Deputy branch manager's desk

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Person in charge

Nick M. Tsuma

Deputy branch manager
Tel: +254 202 723 297 / +254 202 723 255
Email: ntsuma@nhif.or.ke
14
Obtain business permit

Contact details

Entity in charge

Nairobi eServices Portal


Tel: +254 207 247 047 / +254 730 047 047
Website: info@nairobi.go.ke

Expected results

1. 01 - Payment invoice
Payment invoice
2. 01 - Business permit
Business permit

Requirements

1. 01 - Libre deuda de patente
Certificate of incorporation (copy)
For local companies
or 01 - Libre deuda de patente
Certificate of compliance (copy)
For branches of foreign companies
or
Proposed business name
2. 01 - Libre deuda de patente
KRA PIN certificate (copy)
Of the applicant
3. 01 - Libre deuda de patente
National Identity card (copy)
or 01 - Libre deuda de patente
Passport (copy)
4. 01 - Libre deuda de patente
Contact details

Cost KES 25,000

KES expand_more expand_less
  • KES Add Name Here
KES 25,000
For issuance of a work permit for mega professional service firm
Payment methods: Mobile money

Time frame

Attention at counter: Min.   30mn - Max.   45mn

Legal justification

1. Nairobi City County Finance Act
Nairobi City County Finance Act
Section 8

Additional information

The business permit fee depends on the size of the business, location, number of employees and type of business.

Recourse: City Hall Annexe

Entity in charge

City Hall Annexe

P.O.Box 30075, Nairobi 00100
Tel: +254 202 176 467
Email: info@nairobi.go.ke
Website: www.nairobi.go.ke
Not opened during public holidays

Unit in charge

Office of the deputy director - trade licencing department

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Not opened during public holidays