Sectoral Permits / Tourism sector / Class "C" Enterprises / Tour operators licence

Summary of the procedure

List of steps

List of steps (3)
1
Apply for tour operators licence Online procedure
2
Pay tour operator licence fees Online procedure
3
Obtain tour operator licence Online procedure
 

Where to go?

TRA Licensing Portal (x 2)
1 3
TRA Licensing Portal
Government of Kenya eCitizen Portal
2
Government of Kenya eCitizen Portal

What you will get

Tour operators licence
3
Tour operators licence

Required documents

Certificate of incorporation
1
Certificate of incorporation
List of shareholders and directors - CR 12
1
List of shareholders and directors - CR 12
KRA PIN certificate
1
KRA PIN certificate
Work permit
1
Work permit
Professional certificate
1
Professional certificate
Lease agreement
1
Lease agreement
Vehicle ownership document (logbook)
1
Vehicle ownership document (logbook)
Insurance cover
1
Insurance cover
National Identity card
1
National Identity card
Bank statement
1
Bank statement

How much?

Estimated cost of the procedure : KES  9,000
KES  8,000 (  For issuance of tours operators licence)
KES  1,000 (  Application processing fees)

How long ?

  min. max.
Total time (sum): 1d 1/2 15d
of which:
Waiting time in queue (sum): 15mn 1h. 10mn
Attention at counter: 15mn 30mn
Waiting time until next step (sum): 1d 14d

Legal justification?

Tourism Act 2011  Tourism Act 2011
Tourism Regulatory Authority Regulations 2014  Tourism Regulatory Authority Regulations 2014
  ( Sections  14, 15, 16, 17, 3rd schedule, 18, 2nd schedule. ,  Article 4th schedule )

Detailed steps

1
Apply for tour operators licence

Contact details

Entity in charge

TRA Licensing Portal


Tel: +254 701 444 777
Email: info@tra.go.ke
Website: https://trimspublic.tourismauthority.go.ke/index.php

Expected results

1. TRA Invoice
TRA Invoice

Requirements

1. 01 - Libre deuda de patente
Certificate of incorporation (copy)
for companies
or 01 - Libre deuda de patente
Business registration certificate (copy)
For business names
2. 01 - Libre deuda de patente
List of shareholders and directors - CR 12
3. 01 - Libre deuda de patente
KRA PIN certificate (copy)
of the entity
4. 01 - Libre deuda de patente
Work permit (copy)
For non kenyans involved in th business
5. 01 - Libre deuda de patente
Professional certificate
of person running the enterprises
6. 01 - Libre deuda de patente
Lease agreement
of the premises
or 01 - Libre deuda de patente
Proof of ownership of premises (copy)
7. 01 - Libre deuda de patente
Vehicle ownership document (logbook) (copy)
or 01 - Libre deuda de patente
Car Hire contract (copy)
from a licensed company
8. 01 - Libre deuda de patente
Insurance cover (copy)
9. 01 - Libre deuda de patente
National Identity card (copy)
for directors if Kenyan
or 01 - Libre deuda de patente
Passport (copy)
for foreign directors
10. 01 - Libre deuda de patente
Bank statement
showing at least USD 100,000 in case of foreign ownership

Time frame

Waiting time in queue: Min.   5mn - Max.  20mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Tourism Act 2011
Tourism Act 2011
Section 98
2. Tourism Regulatory Authority Regulations 2014
Tourism Regulatory Authority Regulations 2014
Sections 14, 15, 16, 17, 3rdschedule

Recourse: Kenya Investment Authority

Entity in charge

Kenya Investment Authority

UAP Old Mutual Towers, Upper Hill, 14th and 15th floor P. O BOX 55704, Nairobi 00200
Tel: +254 730 104 200 / +254 730 104 210
Email: info@investkenya.go.ke
Website: www.investkenya.go.ke
Directions: Google maps

Unit in charge

One Stop Centre -TRA

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Hellen Ndung'u

TRA - KenInvest Liaison officer
Tel: +254 730 104 215 / +254 723 459 189
Email: hndungu@tra.go.ke
2
Pay tour operator licence fees

Costs

( ver detalles )

Timeframe ( ver detalles )

Espera hasta paso siguiente

KES 9000
10 mn  -  40 mn
1 day  -  14 days

Contact details

Entity in charge

Government of Kenya eCitizen Portal


Tel: +254 207 903 260
Email: support@ecitizen.go.ke
Website: https://www.ecitizen.go.ke/

Expected results

1. Payment receipt
Payment receipt

Cost KES 9,000

KES expand_more expand_less
  • KES Add Name Here
KES 1,000
Application processing fees
KES 8,000
For issuance of tours operators licence

Time frame

Waiting time in queue: Min.   5mn - Max.  30mn
Attention at counter: Min.   5mn - Max.   10mn
Waiting time until next step: Min.   1 day - Max.   14 days

Legal justification

1. Tourism Act 2011
Tourism Act 2011
Section 98
2. Tourism Regulatory Authority Regulations 2014
Tourism Regulatory Authority Regulations 2014
Article 4thschedule

Recourse: Government of Kenya eCitizen Portal

Entity in charge

Government of Kenya eCitizen Portal


Tel: +254 207 903 260
Email: support@ecitizen.go.ke
Website: https://www.ecitizen.go.ke/
3
Obtain tour operator licence

Contact details

Entity in charge

TRA Licensing Portal


Tel: +254 701 444 777
Email: info@tra.go.ke
Website: https://trimspublic.tourismauthority.go.ke/index.php

Expected results

1. 01 - Tour operators licence
Tour operators licence

Time frame

Waiting time in queue: Min.   5mn - Max.  20mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Tourism Regulatory Authority Regulations 2014
Tourism Regulatory Authority Regulations 2014
Sections 18, 2ndschedule.
2. Tourism Act 2011
Tourism Act 2011
Section 98

Recourse: Kenya Investment Authority

Entity in charge

Kenya Investment Authority

UAP Old Mutual Towers, Upper Hill, 14th and 15th floor P. O BOX 55704, Nairobi 00200
Tel: +254 730 104 200 / +254 730 104 210
Email: info@investkenya.go.ke
Website: www.investkenya.go.ke
Directions: Google maps

Unit in charge

One Stop Centre -TRA

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Hellen Ndung'u

TRA - KenInvest Liaison officer
Tel: +254 730 104 215 / +254 723 459 189
Email: hndungu@tra.go.ke