Sectoral Permits / Information and Communication Technology / Postal courier operators licence

Summary of the procedure

List of steps

List of steps (5)
1
Apply for postal courier operator's licence
2
Pay application fees Online procedure
3
Obtain offer letter
4
Pay licence fees Online procedure
5
Obtain postal courier operators licence
 

Where to go?

Communications Authority of Kenya (x 3)
1 3 5
Communications Authority of Kenya
Government of Kenya eCitizen Portal (x 2)
2 4
Government of Kenya eCitizen Portal

What you will get

Postal courier operators licence
5
Postal courier operators licence
Postal courier operator licence conditions
5

Required documents

Postal courier application form
1
Postal courier application form
Cover letter
1
List of shareholders and directors - CR 12
1
List of shareholders and directors - CR 12
Certificate of incorporation
1
Certificate of incorporation
Certificate from Capital Markets Authority
1
Company PIN Certificate
1
Company PIN Certificate
Tax compliance certificate
1
Tax compliance certificate
Business plan
1
Memorandum and articles of association
1
Memorandum and articles of association
Identity card
1

How much?

Estimated cost of the procedure : KES  35,000
KES  30,000 (  For issuance of national courier operator licence category for new applicants)
KES  5,000 (  Application fees )

How long ?

  min. max.
Total time (sum): 3d 1/2 36d
of which:
Waiting time in queue (sum): 20mn 1h.
Attention at counter: 25mn 55mn
Waiting time until next step (sum): 3d 35d

Legal justification?

Kenya Information and Communications Act  Kenya Information and Communications Act
The Kenya Communications Rules  The Kenya Communications Rules
Postal and courier services regulations  Postal and courier services regulations

Detailed steps

1
Apply for postal courier operator's licence

Contact details

Entity in charge

Communications Authority of Kenya

P.O. Box 14448, Nairobi, 00800
Tel: +254 703 042 000, / +254 730 172 000
Email: info@ca.go.ke
Website: http://www.ca.go.ke/
Directions: Google maps

Unit in charge

Postal licensing and compliance division - ground floor wing B

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Requirements

1. Postal courier application form
Postal courier application form (original)
2.
Cover letter (original)
To the director/licensing, compliance and standards on applicant’s letterhead.
3. 01 - Libre deuda de patente
List of shareholders and directors - CR 12 (copy)
Not less than 2 months old
4. 01 - Libre deuda de patente
Certificate of incorporation (copy)
or 01 - Libre deuda de patente
Certificate of compliance (copy)
5.
Certificate from Capital Markets Authority (copy)
If the company is listed in a stock exchange in Kenya.
6. 01 - Libre deuda de patente
Company PIN Certificate (copy)
7. 01 - Libre deuda de patente
Tax compliance certificate (copy)
For renewals
8.
Business plan (copy)
A guideline to the business plan is attached as Annex 1 in the application form
9. 01 - Libre deuda de patente
Memorandum and articles of association (copy)
10.
Identity card (copy)
For local directors
or 01 - Libre deuda de patente
Passport (copy)
For foreign directors

Time frame

Waiting time in queue: Min.   5mn - Max.  30mn
Attention at counter: Min.   5mn - Max.   15mn

Legal justification

1. Kenya Information and Communications Act
Kenya Information and Communications Act

Additional information

Note that a Commissioner for Oaths (based in Kenya) or a Notary Public must certify all photocopies

Recourse: Communications Authority of Kenya

Entity in charge

Communications Authority of Kenya

P.O. Box 14448, Nairobi, 00800
Tel: +254 703 042 000, / +254 730 172 000
Email: info@ca.go.ke
Website: http://www.ca.go.ke/
Directions: Google maps

Unit in charge

Postal licensing and compliance division - ground floor wing B

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
2
Pay application fees

Costs

( ver detalles )

Timeframe ( ver detalles )

Espera hasta paso siguiente

KES 5000
5 mn  -  10 mn
 -  30 days

Contact details

Entity in charge

Government of Kenya eCitizen Portal


Tel: +254 207 903 260
Email: support@ecitizen.go.ke
Website: https://www.ecitizen.go.ke/

Expected results

1. Invoice - ecitizen CA
Invoice - ecitizen CA
2. Receipt - Ecitizen CA
Receipt - Ecitizen CA

Requirements

1.
Identity card
Of the person logging into ecitizen
2. 01 - Libre deuda de patente
Business registration number
Incorporation number and the name of the company
3. 01 - Libre deuda de patente
Contact details
Telephone number that will make payment
4.
Amount
Invoiced amount

Cost KES 5,000

KES expand_more expand_less
  • KES Add Name Here
KES 5,000
Application fees

Time frame

Attention at counter: Min.   5mn - Max.   10mn
Waiting time until next step: Max.   30 days

Recourse: Government of Kenya eCitizen Portal

Entity in charge

Government of Kenya eCitizen Portal


Tel: +254 207 903 260
Email: support@ecitizen.go.ke
Website: https://www.ecitizen.go.ke/
3
Obtain offer letter

Contact details

Entity in charge

Communications Authority of Kenya

P.O. Box 14448, Nairobi, 00800
Tel: +254 703 042 000, / +254 730 172 000
Email: info@ca.go.ke
Website: http://www.ca.go.ke/
Directions: Google maps

Unit in charge

Postal licensing and compliance division - ground floor wing B

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Expected results

1. Offer letter - Postal courier
Offer letter - Postal courier

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Kenya Information and Communications Act
Kenya Information and Communications Act

Additional information

The offer letter is valid for 6 months from the date of the letter after which the applicant will be required to apply afresh for the licence

Recourse: Communications Authority of Kenya

Entity in charge

Communications Authority of Kenya

P.O. Box 14448, Nairobi, 00800
Tel: +254 703 042 000, / +254 730 172 000
Email: info@ca.go.ke
Website: http://www.ca.go.ke/
Directions: Google maps

Unit in charge

Postal licensing and compliance division - ground floor wing B

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00
4
Pay licence fees

Costs

( ver detalles )

Timeframe ( ver detalles )

Espera hasta paso siguiente

KES 630000
10 mn  -  20 mn
3 days  -  5 days

Contact details

Entity in charge

Government of Kenya eCitizen Portal


Tel: +254 207 903 260
Email: support@ecitizen.go.ke
Website: https://www.ecitizen.go.ke/

Expected results

1. 01 - Communication Authority official receipt
Communication Authority official receipt

Cost KES 30,000

KES expand_more expand_less
  • KES Add Name Here
KES 30,000
For issuance of national courier operator licence category for new applicants
or  KES 100,000
For issuance of international postal courier operator licence category for new applicants
or  KES 500,000
For Public postal operator licence category

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Min.   5mn - Max.   10mn
Waiting time until next step: Min.   3 days - Max.   5 days

Legal justification

1. Kenya Information and Communications Act
Kenya Information and Communications Act
2. The Kenya Communications Rules
The Kenya Communications Rules

Recourse: Government of Kenya eCitizen Portal

Entity in charge

Government of Kenya eCitizen Portal


Tel: +254 207 903 260
Email: support@ecitizen.go.ke
Website: https://www.ecitizen.go.ke/
5
Obtain postal courier operators licence

Contact details

Entity in charge

Communications Authority of Kenya

P.O. Box 14448, Nairobi, 00800
Tel: +254 703 042 000, / +254 730 172 000
Email: info@ca.go.ke
Website: http://www.ca.go.ke/
Directions: Google maps

Unit in charge

Postal licensing and compliance division - ground floor wing B

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Expected results

1. 01 - Postal courier operators licence
Postal courier operators licence
2. Postal courier operator licence conditions
Postal courier operator licence conditions

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Kenya Information and Communications Act
Kenya Information and Communications Act
2. Postal and courier services regulations
Postal and courier services regulations

Recourse: Communications Authority of Kenya

Entity in charge

Communications Authority of Kenya

P.O. Box 14448, Nairobi, 00800
Tel: +254 703 042 000, / +254 730 172 000
Email: info@ca.go.ke
Website: http://www.ca.go.ke/
Directions: Google maps

Unit in charge

Postal licensing and compliance division - ground floor wing B

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00